tk333's Privacy policy
How your name, mobile number, KYC information, payment records and device information are used when using tk333, under what circumstances it is verified and how you can control your data - all explained here in clear English.
How we protect your information
Principles followed to keep accounts, payments and gaming sessions secure
Introduction
When using tk333.money and related mobile experiences, we require certain information to properly process your account creation, login, payments, bonuses, security reviews and support requests. In this policy, we clearly state what information is collected, why it is collected and how you can control your information.
This page is not just legalese; in reality, it answers the questions a user might ask - βWhy do I need my NID?β, βWhere is my payment number used?β, βDoes my information stay with me if I close my account?β
tk333 uses your information to operate the service, verify payments, provide account security, prevent fraud and comply with applicable regulations. Personal information is not sold.
What information do we collect
Different types of information may be required at different stages from account creation to withdrawal. Not all information is collected from all users at once; information may be requested as needed for account activity, payment request or KYC.
| Types of information | Examples | Why is it required |
|---|---|---|
| Identity information | Name, date of birth, NID/passport information | KYC and age verification |
| Contact information | Mobile number, email address | login, OTP, support and account notice |
| Payment information | bKash/Nagad number, transaction reference | deposit, withdrawal and dispute verification |
| Device information | IP address, browser, device type | security check and suspicious login detection |
| Gaming activities | game history, session time, bonus use | responsible gaming and bonus condition tracking |
| transaction history | deposit, withdrawal, cashback, adjustment | account statement, audit and fraud prevention |
tk333 does not store your password in plain text and does not ask for your personal PIN or OTP. Sharing your OTP or password with anyone can put your account security at risk.
How information is used
The information collected is used to maintain the user experience and reduce account risk. For example, security checks may be required when changing login devices, payment verification when making withdrawals, and wagering condition tracking when claiming bonuses.
- Account creation, login verification, and profile management.
- Verifying deposits, withdrawals, refunds, or payment disputes.
- KYC, age verification, and confirming account ownership.
- Preventing fraud, bonus abuse, suspicious logins, or unauthorized access.
- Providing the Bengali support team with the information necessary to understand your issue.
- Sending offers, service updates, or account notices with your consent.
- Understanding responsible gaming behavior, such as long sessions or unusual spending patterns.
- Meeting applicable laws, audits, dispute resolution, and compliance requirements.
If you do not want to receive marketing messages, change your preferences in your account settings or write to [email protected]. Important account security or payment notices may not be turned off.
How long information is retained
The retention period for information depends on the type of information, account status, transaction history, and applicable legal obligations. Closing an account does not immediately delete all information, as there may be payment disputes, fraud reviews, or audit requirements.
- While an account is active, profile, login, and transaction information is retained for operational purposes.
- Financial records may be retained for a specified period of time to resolve disputes or audits.
- KYC documents are retained for verification, compliance and account protection purposes only.
- Marketing preferences are updated when the promotional list is changed.
- Unnecessary technical logs are deleted or anonymized after the specified period.
When there is no longer a practical or legal reason to retain information, it is securely deleted, archived or anonymized.
Who is information shared with?
tk333 does not sell personal information. However, limited information sharing may be required with some partners to operate the service. Each sharing is purpose-specific and limited to the extent necessary.
- Payment provider: To review deposits, withdrawals, reference checks or failed payments.
- Game provider: Limited information to verify game sessions, wager settlements and technical issues.
- KYC verifier: To verify identity, age and document authenticity.
- Security and fraud system: To detect suspicious logins, duplicate accounts or payment abuse.
- Legal authorities: In case of applicable law, court order or legitimate request.
Partners who receive information should not use the information for any other purpose. Unauthorized re-sharing or marketing use is not permitted.
Cookie Policy
Cookies are small technical files that help maintain login sessions, remember language preferences, perform security checks, and understand site performance. They are used to maintain a consistent user experience.
- Essential cookies: Essential for login sessions, CSRF protection, and basic security.
- Functionality cookies: can store language, display preference or remembered device.
- Analytics cookies: Helps understand which pages are loading slowly or where users are dropping out.
- Security cookies: Can detect bot traffic, repeated login failure or suspicious requests.
Cookies can be managed from browser settings. However, disabling essential cookies may prevent login, payment or game sessions from working properly.
Your rights
You can contact tk333 support to learn about, correct or make specific requests about your personal information. Some requests may require account ownership verification before they can be fulfilled.
To send a request [email protected], write to us. For security reasons, we may first verify your account ownership.
Children's Privacy
tk333 For users 18 years of age or older only. Minors are not allowed to open an account, deposit, or run a game session.
- Date of birth and identity document may be verified during registration or KYC.
- Account review or restriction may be performed if minors are suspected.
- If proven, the account will be closed and applicable information will be restricted/deleted.
- Parents can report suspicious usage to the support team.
If you think your child is using tk333, quickly [email protected].
Security measures
Technical, operational and account-level security work together to protect user information. However, user password habits and device security are equally important.
- Encrypted connection: login, profile update and payment request are conducted over a secure connection.
- OTP and verification: Additional verification may be required for unusual activity or sensitive actions.
- Access log: An audit trail is maintained to identify internal review and suspicious access.
- Fraud monitoring: Duplicate account, unusual deposit pattern or bonus abuse is detected.
- Data backup: Backups may be required to maintain service continuity.
- Support verification: User verification is performed before fulfilling sensitive account requests.
- User alerts: Notices may be sent about important account or payment updates.
Use strong passwords, do not use "remember me" on public devices, and do not share OTP or passwords with any person or group.
Third-party links and services
tk333 pages may include third-party services such as payment providers, game providers, analytics or support tools. These services may have their own privacy practices, but tk333 does not want to share information beyond what is necessary.
- Opening a third-party payment page may be subject to their own rules.
- The game provider may receive limited information for session settlement or technical issue resolution.
- The KYC partner may review certain information for identity document verification.
- Do not provide account information in unknown links, third-party APKs, or social media forms.
Do not log in if an external link seems suspicious; contact support directly by opening tk333.money.
Policy changes
The Privacy Policy may also be updated if the service, rules, payment process or security practices change. We will try to notify users if there are significant changes.
- The "Last Updated" date on this page will be changed.
- Major changes may be seen in an account notice, email or site notification.
- The new policy will apply if you use the service after the change.
- If you have any questions, please write to the support team with the privacy policy reference.
It is a good idea to check this page regularly, especially if there are changes related to KYC, payment or account security.
Contact us
If you have any questions about privacy, information correction, marketing preferences, KYC documents, account access or data requests, please write to the support team. Additional verification may be required depending on the type of request.
- Email: [email protected]
- Enter the subject: Privacy Request, Data Correction or Account Security
- If necessary, mention the last few digits of the registered mobile number.
- Do not send the password, OTP, payment PIN or full document number in the email.
Write your request clearly: what information is the problem, on which page it occurred, and what action you want. This will help the support team to help quickly and accurately.
